's Terms of Use


Statements of Customer

By placing an order with our company, you agree that the following statements are true:

  • I have not renounced my U.S. citizenship.
  • I am not a fugitive from justice.
  • I am not an illegal or unlawful alien.
  • I am not currently less than twenty-one (21) years old.
  • I am currently not subject to a restraining order of any kind.
  • I have not been adjudicated as a mental defective and I have not been committed to any mental institution.
  • I am not an unlawful user or addicted to any controlled substance.
  • By selling or delivering ammunition to me, is not violating any state or local law or ordinance.
  • I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
  • I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
  • I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions. 

Freedom Emails

We want to let you know about the latest updates to our ammunition offerings. You will start receiving these emails whenever you first register an account, provide us with your email address on our site, or place an order with our company. By doing so, you agree to allow our company to send you our weekly newsletter, and follow-up emails regarding your order. If you do not want to receive these communications, the power to stop receiving them is in your hands; simply click on the "unsubscribe" link at the bottom of any emails you receive from us.

Cancellation Policy

Please place your order carefully, because our company does not allow order cancellations; once you place an order, it is usually filled and shipped within a few hours. If you placed an order and realized that you ordered the wrong product, contact us immediately, and we will see if we can locate your package before it is picked up by UPS or FedEx. We do our best to help our customers, but sometimes we fill and ship your order so quickly that it is out the door before we can locate it.

Damaged or Missing Product

By placing an order with our company, you agree that we do not have any responsibility for your order once it has been picked up by the carrier, and once your order has been delivered to your shipping address, its condition and safety are your responsibility alone.

Returns and Exchanges

Our company wants to please all of its customers all of the time, but sometimes things just happen and our customers receive product that is damaged or defective (usually due to the carrier). We recognize this and we are here to help. If you receive damaged or defective product, please contact our office as soon as you can. All contact must be made within 30 days of your order date. If our office is made aware of damaged or defective product within thirty (30) calendar days of the date the product was ordered, you will be afforded a full refund, a full store credit, or a free replacement of the defective or damaged product (note that the product must be defective or damaged as inspected by our warehouse team upon return, and note that our office reserves the right to either refund your money, provide a store credit, or replace the product at our discretion). We do our best to make sure that everyone is treated fairly, so just let us know if an issue arises.


If our company made the rules, we would supply freedom (in the form of ammunition) to all of the great fifty states that form our country. Sadly, our company does not make the rules, and we do not ship outside the lower forty-eight states. We hope to see a day when this will change. When you purchase an order from us, you acknowledge that if fulfilled, your order will not cause to violate any federal, state, or local law or ordinance. Also, you agree to not submit orders for ammunition where your shipping address is in Washington, D.C., Massachusetts, Chicago, New York City, or any other area where such a transaction or delivery is prohibited by any law or ordinance. If you live in Connecticut, Illinois, or New Jersey, we can ship to you if you provide the required permits or certificates prior to making your purchase.


Our company does not design or manufacture the products we sell. All of the products you see on are designed and manufactured by someone else. Therefore, disclaims and you agree that will not be liable for any and every warranty of merchantability or fitness for a particular purpose, and you agree that will not be liable for any claims or damages based on any other possible legal theory, whatsoever.

Indemnification and Agreement to Defend

To be clear, you alone are responsible for how you or others use the products you purchase from By placing an order with our company, you agree that you will be obligated to hold harmless, indemnify, release, and pay to defend our company and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from your purchase from or involvement with, whether brought by you or a third party, whatsoever.

Product Descriptions expressly disclaims all liability arising from errors in the way it describes product information, including pricing. Prices as shown on the site are final.

Applicable Law

By using, you agree that Tennessee law exclusively controls your use of the site, and anything flowing from your use of the site.


You agree that if you, or someone else affected by your use of any product purchased on, brings a legal claim of any kind against our company, or any of its owners, agents, officers, or employees, that such legal action must be filed within a court located in Knox County, Tennessee. You also agree that if any such legal action is filed anywhere else, it must be immediately removed to a court within Knox County, Tennessee, and you agree that you will pay for all actions necessary to removing the legal action to a court within Knox County, Tennessee, including paying for all of our company’s expenses in doing so.

Privacy Policy

We Only Use Your Information To Serve You

Any information you send to us will be used only for processing your orders and to better serve you or make you aware of product specials. By way of example, if an Act of God occurs to delay your order from reaching you, our office will be able to contact you using the information you provide.

Real Privacy will not provide, sell, rent, or loan any personally identifiable information to any third party unless forced to do so by a subpoena or court order.

Real Security is PCI compliant. The checkout system is SSL encryption secured and feeds directly into the secure PlugnPay payment gateway. No person at is able to retrieve your credit card information, ever.

Real People

If you have any questions about the Privacy and Security Policies, just call 800.604.1094 or email